More and more companies see the advantage of having an excellent search solution. For e-business companies a search engine is an important part of the customer journey. An optimized search engine is crucial for the conversion and revenue of your website. Knowledge based organizations save time and money when information can be found more quickly. But what are the necessary steps to increase the performance of your search engine? Where do you start? What are the critical steps towards better results?
Luminis has worked with information retrieval and enterprise search solutions since its early days. Our search engineers have been involved in open source search engines such as Apache Solr and ElasticSearch. This means we understand the internal mechanics of a search engine in detail. We share our knowledge about enterprise search at worldwide conferences and publish regularly about this topic. We are especially proud of the customers where we can apply this knowledge to increase their search conversion.
We recommend to start a project with a maturity scan of the entire search process. This scan will reveal the current maturity of the organization, analytics, technology, content and user experience. Based on the results of this scan we can show where and how you can benefit from improvements. This not only gives you a better perspective of your position but also helps to make better choices to bring you to a better performing search solution.
If you want more information about our maturity scan or would like to improve your search solution you can always contact us.